Why new created ISSUE has a Done status (fixed)

Question

I have created an application in Python that geneterates issues using the API. Recently all new issues have been assigned a fixed "Done" status. I am unable to change the status either through the API or manually via the web interface.

I am currently using the Free Plan on Jira Software.

Krzysztof Kosarzycki · Answer

Hi,

I have 3 software Jira projects. The first two behave normally - when I create an issue, the status is "To Do". However the third project was tested intensively and after some time, it started blocking the creation of issue with the status "To Do" as usual. The first status in this project is "Done". In the history there are no other status changes. It's only one event that creates an issue. I think there are free licensing problems. Creating an issue  manually has the same effect.

Tansu Akdeniz · Answer

The new issue created manually also has a "Done" status (fixed).

This is interesting.

What is the first status in your workflow (Go to Project Settings -> Workflows)? Is it Done? Take a look at the history tab in sample issue and see how status was changed.

Krzysztof Kosarzycki · Answer

It happened recently.

The code logic is simple - it only creates a Jira Issue via API.

I received 200 OK response (Jira issue created).

The status cannot be changed by the API or manually through the web interface.

The issue is visible on the web page.