Why some labels are not being pulled when I filter?

Question

Hello,

I´m trying to filter some Labels in the main page of the board but when I select these labels, just a few tickets appears and I know we have way more tickets to be filtered.
How can I find where is this error to be able to fix it and pull the labels I need?

Thanks

Tainah Cinti · Answer

Hi Trudy, Sure. here is one example.

Tainah Cinti · Answer

TY Matt, but the label is consistent in all tickets, I have made an audit.

Matt Parks · Answer

Is it possible that the label is slightly different on the other issues? For example, instead of Roadmap, it's set as roadmap or RoadMap? Or maybe there are two labels called Road and map, since a user put in a space between and created two by accident?

It's one of the inherent problems with labels is that they are very easy to create new ones when you think that you're using an existing one.