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How much Attachments can it store ?

Santhosh Raj_ur59s4

Just need to know what is the maximum attachment capacity can be uploaded ?

As we have a requirement of having big and multiple files having large data file, How can we make it achievable in Jira ?

Do we have inbuilt Jira solution for this ?
or
Any Plugin
or
Can we Integrate SharePoint or google drive like that in here as attachment in creating the issue ?

Accepted answers

Walter Buggenhout

Hi @Santhosh Raj,

See this support article to learn more about attachment limits. In short: on a standard plan the default maximum size for a single file is 1 GB. The total storage capacity of your standard JSM plan is 250 GB.

Hope this helps!

All comments

Fabio Racobaldo _Catworkx_

Hi @Santhosh Raj ,

with a standard plan you have a storage of 250GB (limit per single attachment is a configurable parameter https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/).

There are some apps into the marketplace...please take a look https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=google%20drive

Hope this helps,

Fabio

Jack Brickey

Hi @Santhosh Raj , For Jira Software the Standard plan gives you 250G of storage while Premium is Unlimited. I believe the same applies to JSM. If so, you may want to consider Premium. Of course you can always upgrade later when you near the limit.

Walter Buggenhout

Hi @Santhosh Raj,

Hope this helps!

Santhosh Raj_ur59s4

For example,
If we create a single ticket, how much it can allow ?
Is it 1GB maximum for one ticket or 250GB per ticket ?
Am confused with multiple responses

@Audrey ily
@Walter Buggenhout
@Jack Brickey
@Fabio Racobaldo _Catworkx_

Walter Buggenhout

Hi @Santhosh Raj,

Understandable. Tickets are not relevant here. The limit of 1 GB is a limit per attachment. The 250 GB limit is for your entire JSM product.

So, in short - people can theoretically add 10 files of 1 GB to a single ticket. But if all of your customers do that, you would have to upgrade to the premium plan after they created 25 tickets.

Santhosh Raj_ur59s4

Thanks @Walter Buggenhout .

Now I can understand how well it works

Louis-Pier Alie - Okapya

Hello @Santhosh Raj ,

I'm Louis-Pier from Okapya Software Solutions, the team behind the app Connectors for Jira - Free.

If you're tired of dealing with attachment capacity issues, you might want to look at our app. It integrates with Google Drive, allowing you to link any files or folders to your Jira issues. And it's free!

Here's the link to the app: https://marketplace.atlassian.com/apps/1233908/connectors-for-jira?tab=overview&hosting=cloud

Here's the link to the documentation article on how to link files: https://doc.okapya.com/connectors-for-jira/linking-files

Don't hesitate if you have questions!

Kārlis Rozenbergs

If you’re on Jira Cloud Standard, the 250 GB storage cap can get tight mostly due to attachments. Before upgrading, a quick win is removing exact duplicate attachments and low‑value files (logs, dumps, temp). I have created free Python tool for inspecting attachment status in Jira Data Center.

Also created Attachment Architect - scans Jira, groups files by SHA‑256 hash, flags large/old files, and supports safe bulk deletions with audit logging.

https://marketplace.atlassian.com/apps/2464899201/attachment-architect?utm_source=community&utm_medium=organic&utm_campaign=attachments_storage_standard

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