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Automation - Assignee become reporter

Gabriele Radici

I have an automation set up to create tickets in other projects when certain requirements are met. I want the assignee from the initial ticket to become the reporter in the new tickets. However, I'm unable to achieve this using the visual editor. I discovered the Advanced field option, but I'm not sure how to use it for this purpose.

Can someone assist me with this?

Accepted answers

Tharaka_Hettiarachchi

Hi @Gabriele Radici ,

Can you please share the automation rule?

From your explanation;

1. In Assignee Field -> you can select 'Copy'

Screenshot 2024-04-18 at 16.22.24.png 2. and click on 'Copy Assignee from current issue' -> Then you can change the values according to your requirement

Screenshot 2024-04-18 at 16.24.21.png

All comments

Tharaka_Hettiarachchi

Hi @Gabriele Radici ,

Can you please share the automation rule?

From your explanation;

1. In Assignee Field -> you can select 'Copy'

Screenshot 2024-04-18 at 16.22.24.png 2. and click on 'Copy Assignee from current issue' -> Then you can change the values according to your requirement

Screenshot 2024-04-18 at 16.24.21.png

Zoey Wang

Hi @Gabriele Radici

Try the following for your reference. So the new issue created would automatically be reported by the assignee from the initial issue, if my understanding of your query is correct.

Screenshot at Apr 18 22-54-22.png

John Funk

Hi Gabriele - Welcome to the Atlassian Community!

Can you share the rule that you have so far and what is not working with it?

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