Report Issue back to Jira get "time out" if with VPN connection

Yezi Water

Hi Community.

I am using Java Selenium scripts reporting issues back to Jira cloud. If the VPN is disconnected, the issues can be reported to Jira correctly, but with VPN connection, got error like this:

net.rcarz.jiraclient.JiraException: Failed to search issues
at net.rcarz.jiraclient.Issue.search(Issue.java:895)
at net.rcarz.jiraclient.Issue.search(Issue.java:836)
at net.rcarz.jiraclient.JiraClient.searchIssues(JiraClient.java:155)
 ....
at org.testng.TestNG.runSuitesSequentially(TestNG.java:1244)
at org.testng.TestNG.runSuitesLocally(TestNG.java:1169)
at org.testng.TestNG.run(TestNG.java:1064)
at com.intellij.rt.testng.IDEARemoteTestNG.run(IDEARemoteTestNG.java:66)
at com.intellij.rt.testng.RemoteTestNGStarter.main(RemoteTestNGStarter.java:109)
Caused by: java.net.SocketTimeoutException: Read timed out

Does anyone have some ideas? Thanks advance!

Jehan Bhathena

Hi @Yezi Water 

There is a good chance that your VPN maybe blocking the requests sent to Jira.

Would suggest checking with your IT team to help you out here, since this seems more like a local machine issue.