I have a scheme called "Store Locations" and objects underneath them named by store number. See screenshot. How do I display the object name in the summary of the ticket? Is there a smart value for the object name?
Yes, there are smart values for Asset objects and in this case {{object.Name}} will give you the store number. Just note that this only works if you do an asset lookup, if the object is already on the issue then use the field smart value to get the name.
Thank you Mikael,
I was not using it with lookup I will try that.
I don't think I am doing this right. See the images below that do not result in anything printed to the screen. The first is looking up the object name and the second is applying to the summary field.
The {{lookupObjects}} would return everything from your lookup, you still have to use the dot notion to get to the name. The first thing I would do is add a log action that you set to {{lookupObjects}}, that way you can see if the lookup is returning the object and go from there.
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