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bulk operations

Kamil Askerov_bo3jkx

Salam. I am admin in Jira cloud. When I trying to use bulk operations to 500+ issues i cant found the organisation and request types fields in bulk operations. That 500+ issues are in same issue types - Task and same Project. What can be a problem? Need help on it.

--JQL

--project = project.name and createdDate>'2024/04/14' and issuetype=Task

Organisations and request type fields are in

Unavailable Actions lists.

Change Organizations
NOTE: Service project is not enabled or you do not have permission to perform this action. Please enable and configure your service project first.

Change Request Type
NOTE: This operation can only be performed on issues of one issue type. Please choose issues of the same issue type.

Accepted answers

All comments

Trudy P Claspill

Hello @Kamil Askerov

What is the type of the project you have specified? Get that information from the Type column of the View All Projects page under the Projects menu.

The message you are seeing about Organizations appears to indicate that you have specified a project that is not a Service Management project. The second message would also display in that case, regardless of the types of issues in your filter.

Kamil Askerov_bo3jkx

@Trudy P Claspill I made like this with other state - f e to do, in progress , but no problem. I whant to migrate from JS to JSM issues with same types (Task and Bug). 1 part - copy this issues from JSM(Jira Service Managment) to JS and now I need that this issues (most of them Done) shows in portal. Therefore need that 2 fields.

Kamil Askerov_bo3jkx

"What is the type of the project you have specified? Get that information from the Type column of the View All Projects page under the Projects menu." - Service management

Trudy P Claspill

Hello Kamil,

You said:

"1 part - copy this issues from JSM(Jira Service Managment) to JS"

By "JS" do you you copied the issues into a Jira Software project? Has that copying of issues already been completed?

You said:

"and now I need that this issues (most of them Done) shows in portal."

By "this issues" do you mean the issue that are in the Jira Service Management project? Or are you trying to display issue from a Jira Software project in the Service Management portal?

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