Requesting Trial for Jira Service Management Standard Plan After Free Plan Trial

Question

Hello Atlassian Community,

I hope this message finds you well.

I'm currently using the free plan for Jira Service Management and have recently completed a 14-day trial period. I'm interested in exploring the features of the Standard Plan and would like to request another trial specifically for the Standard Plan.

Could someone kindly guide me on how I can initiate a trial for the Jira Service Management Standard Plan after already having utilized the trial for the free plan? I want to ensure that I have a comprehensive understanding of the features before making any decisions.

Your assistance in this matter would be greatly appreciated.

Thank you in advance for your help.

Best regards, Karpaga Selvan M.

Walter Buggenhout · Accepted Answer

Hi @Karpaga Selvan,

You should be able to just upgrade your plan to standard, which automatically starts a trial period. Just navigate to admin.atlassian.com and select Products > Manage Subscriptions. Change your plan for JSM from free to standard.

Hop this helps!

Sebastian Krzewiński · Accepted Answer

Hi @Karpaga Selvan

I don't think that this is possible. Trial is trial. When it is over you cannot set new one.

To confirm that you can raise support request on Atlassian support (https://support.atlassian.com) and maybe Atlassian will agree for new trial.

Regards,

Seba