I have set up the notification email for every update on the tickets. It takes around 2-4 mins to get an email. Is it a normal behavior or do I need to do some settings?
@fathima-humaira-cader_nanomatrixsecure_com the email handler processes emails in batch and can take 3 to 10 minutes. Some of the notifications are processes immediately but most are not. You can learn more here: https://confluence.atlassian.com/jirakb/short-wait-time-when-receiving-jira-cloud-email-notifications-1102614971.html
@fathima-humaira-cader_nanomatrixsecure_com if this answered your question can you please accept the answer to help others?
It looks like you're new here. Sign in or register to get started.
