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Is there a way to make it check if 2 fields match before transitioning?

Yousuf Al Rawahi

Is there a way to make it check if the assignee field matches the 'Staff Name' field (custom field) before transitioning from status to another status? If it matches then it will transition to another status, otherwise it will stay in the same status.

Accepted answers

Maciej Dudziak _Forgappify_

Hi @Yousuf Al Rawahi

In Jira out of the box, it won't be possible. But it should be quite easy using any 3rd party Jira expression-based validator / condition (assuming you are using company managed project)

The expression will depend on the type of your custom field. If it is a User Picker, then it should be straightforward like

issue.assignee.accountId == issue.customfield_xxxxx.accountId

where xxxxx is the ID of the 'Staff Name' field

We've developed the Jira Expression Validator as part of the free Workflow Building Blocks for Jira app, which can help you in writing such expressions. I would appreciate it if you could give it a try.

Cheers

All comments

Ste Wright

Hi @Yousuf Al Rawahi

Not natively; you'd need an App to expand the available workflow conditions to restrict a transition based on two fields matching.

Check out Apps on the Marketplace such as...

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Natively, you might be able to do this via Automation, depending on the logic...

If the transition should happen automatically once the fields match, you could do this just using a rule - i.e.
- Trigger if either field value has changed
- Check both fields match
- If they do, transition the issue
If the transition is manual, but would rely on the two fields matching, you could...
- Create a custom Checkbox field - eg. Fields Match? - with one option "Yes"
- Populate the field using an automation rule...
  - Trigger if either field value has changed
  - Check both fields match
  - If they do, check the box
  - You might need a separate rule to uncheck it if the fields no longer match
- Set a condition on the workflow - the "Value Field" condition - to check "Fields Match?" equals Yes

---

Let us know if either option is of interest!

If you need any additional help to set either of these up, we'd be happy to help

Ste

Maciej Dudziak _Forgappify_

Hi @Yousuf Al Rawahi

In Jira out of the box, it won't be possible. But it should be quite easy using any 3rd party Jira expression-based validator / condition (assuming you are using company managed project)

The expression will depend on the type of your custom field. If it is a User Picker, then it should be straightforward like

issue.assignee.accountId == issue.customfield_xxxxx.accountId

where xxxxx is the ID of the 'Staff Name' field

Cheers

Neel Mohapatra _Appfire_

Hi @Yousuf Al Rawahi ,

You can also make use of JMWE with the help of build your own scripted validator

It could look something like below:

Screenshot 2024-04-15 at 10.58.40 AM.png

You also have the option to add conditions; for example, the two-field comparison should only be made if the assignee is a so-and-so person or if a filed value is something.

you can raise a support ticket with us, if you need any assistance.

Good day!

Yousuf Al Rawahi

It worked!

Thanks

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