Fix Version Disabled after Automation

Question

Hello,

I seem to have encountered an issue where I am unable to use the fix version, though the reason behind it is unclear to me.

I created and ran an automation process to synchronize the fix version of child tasks with that of the epic, and it was successful. However, now I find myself unable to modify the Fix version for any issue type within the project.

I was able to edit the fix version previously, and I have other projects configured similarly without any issues.

I would greatly appreciate any assistance with this matter.

Bill Sheboy · Answer

Something else is doing that, and not the rule you are showing.

Are you using the free license of Jira Cloud, or some other license level?

Has anyone removed the Fix Version field from the issue edit views?

Has anyone changed the configuration of the Resolve Issue permission in administration?

Colin Douglas_2a309w · Answer

Colin Douglas_2a309w · Answer

Hi Bill,

I'm unable to manually edit the field.

While I can adjust the field when creating a new issue, once it's created, it becomes locked and can't be altered.

Here is the successful automation, right after is succeeded it "Release" (Fix Version) became unclickable.