Using Jira groups to share requests in JSM Cloud

Question

Hello,

It is currently possible to "Using Jira groups to share requests" in Jira Service Management Data Center. Here is the documentation : Using Jira groups to share requests | Jira Service Management Data Center 5.10 | Atlassian Documentation

We plan to migrate to the Cloud and I didn't find the same feature in Cloud instance and documentation. Is it possible to use Jira groups to share requests with customer ? (as for organization).

Sebastian Krzewiński · Accepted Answer

Hi @Nathan Weelen !

I don't think that this is possible in Cloud.

Regards,

Seba

Klaudia Schön_Deviniti_ · Accepted Answer

Hi Nathan,

Unfortunately, Jira doesn't provide such an ability to share requests with group of users. The task for gathering interest there is in Jira backlog:

https://jira.atlassian.com/browse/JSDCLOUD-1268

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