I'm a customer and I get a notification for every single thing that happens on each Jira ticket I've raised, including when I raise them - which I already know because I've done it myself. This means I'm missing vital updates and am at risk of the project being delayed - for context, I have 136 notifications for only 26 tickets, which is crazy.
I've been to settings and there are no notification settings available to me on my customer account. My profile settings allow me to change my name and picture and very little else. I've ready the official help pages, but these are all geared towards service-providers and customers don't get the same settings.
