How to fill a read only field in a Form depending on the value of another select field?

Günter Halmans

Hi all,

I would like to add a field in a JSM form that presents additional information to the user depending of the value of another (select) field. 

Example:

1. Field A off the form is a select field (one selection) with a list of applications, e.g Outlook, PowerPoint, Excel

2. Field B should be a read only field which is filled by the system in case the user has selected a value in Field A:

• Field A = Outlook --> Field B = "Managed by Team MSO"
• Field A = PowerPoint --> Field B = "Managed by the Team MSP"
• Field A = Excel --> Field B = "Managed by the Team MSE, please get in contact with ABC"

In reality I the basis for A and B are objects from  Asset Management.

Up to now I see only the possibility to hide/or show a field depending on the value of another field - but then the depending field can be used to enter data - that is not what I intend in this case.

Any idea?

Thanks in advance,

Best regards,

Günter

Kris Dewachter

Hi @Günter Halmans ,

By default you will not be able to display read-only fields in the portal.

This this field B only visible for informational purposes ?

Since you already have Field A setup as an Asset, can you not just add the value of B as an attribute of the object in field A.

Then, in the configuration of your Asset Custom Field of field A, you can add this attribute to the "Display and search across these attributes in the custom field" setting, and it will be displayed in Field A.

 

 

Best regards,

Kris