Is there any policy change about "Approved domains" default option

Fan NF Hsiao (蕭乃凡)

We found our site users can join products without admins approval since 2024/3/25.

It's an abnormal operation and It never happened on out site before.

After we check our settings, we found the "Admin approval" is unchecked

However, we didn't modify this setting. So we want to check if it's a policy change  from Atlassian. It impacts our user managenment and probably make us pay more for those users.

For now, we just checked "Admin approval" to stop user access product as we expected.

reference: Control how users get access to products | Atlassian Support

Kishan Sharma

Hi @Fan NF Hsiao (蕭乃凡) 

No there's no policy change from Atlassian. I would suggest you to check your Audit Log at https://admin.atlassian.com/ to see if anyone has changed this setting to allow users joining your products without admin approval. 

Your organization's audit log tracks activities that occurred from your organization and across your sites within the past 180 days. 

Search the audit log

The audit log lists activities that go as far back as 180 days.

1. Go to admin.atlassian.com. Select your organization if you have more than one.

2. Select Security > Audit log.

3. Enter your search criteria in the text field. You can search for activities with users' names, email addresses, group names, or site names. You must enter an exact term.

4. Narrow the search results by specifying the dates and activity.

5. Click Apply to search.

You should find something like - Added Jira to the approved domain mydomain without Admin Approval on https://mysite.atlassian.net in the activities along with the Actor who might have changed it.