How to create a auto JIRA ticket directly from email

Question

CHINNAMUTHEVISAI.SATYANARAYANASHARMA · Answer

Hi,

There is an option called Email Handler in Jira software. when ever you sent a mail to the configured email in Jira, it will automatically create an issue in selected project with the summary as an  email subject you provided while sending email.

Refer to this document

https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

Ste Wright · Answer

Hi @Newton Das

For Jira Software and Jira Work Management, check out this help page: https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

For Jira Service Management, see these pages instead: https://support.atlassian.com/jira-service-management-cloud/docs/receive-requests-from-an-email-address/

Let us know if this helps!

Ste