Exactly what is stated above, when connecting to VPN and using the Jira Cloud app, nothing seems to load and when going to certain tabs(like Projects) I get the error message: “The IP address has been rejected because is it not on the allowedlist. See your admin for more information.”
When accessing from the browser using the same VPN connection, it succeeds, and everything seems to load normally.
If I disconnect the VPN, neither the browser, nor the app works--which is to be expected. Does anyone know what may be going on here? When using the same VPN connection the behavior should be the same whether it be browser or app, yet it isn't.
