I want to make in JSM issue one custom field which customer can't change and where will be link to linked issue associated with this issue.
Hi @Kamil Askerov
Welcome to our community.
Do you want to create a customred ULR field to store the link of this JSM ticket, which is invisible on customer portal?
Here is the custom field type and the new field can be configured not shown on the portal.
Hope it helps.
Thanks,
YY哥
@Yong Yang Thank you for your answer.
I can't ask other question in community. What will be the problem?
You don't have any permission to create a question? @Kamil Askerov
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