How to get notification from JSM on Teams

Krzysztof Matlak

Hello, 

I have question about how to connect JSM with shared channel on MS Teams. 
I need to get notification if new issue created on JSM project. 

I don't know actually if i should use webhook or something?

I created Automation:
If Issue Created - Then Send Message on channel, but nothing is happened. 

Can someone help me with it? 

Krzysztof Matlak

I found the solution. 
I just create a normal automation with "Send a message to Teams". 
And my biggest problem was to create a webhook. 

How to do it you can find here: https://learn.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook?tabs=newteams%2Cdotnet