Children tickets aren't visible under the epic swimlane

Mateja Leskovec

Hello,

We're using a company-managed project, where epics are displayed as swimlanes. Under a specific epic, tasks have been created together with their subtasks.

But for some reason, the subtasks appear under the 'Issues without Epic' swimlane instead of the dedicated epic swimlane. The statuses are all configured correctly.

We tried to remove the epic from the main issue and add it, but it didn't solve the issue.

Any suggestions?

Valerie Knapp_dpp5c6

Hi @Mateja Leskovec , welcome to the Atlassian Community and thanks for your question.

I have understood you want to obtain a view with 

Epics

- Tasks

-- Subtasks

but you are seeing Subtasks in the board as 'Issues without Epics'. This is the expected behaviour as the Subtasks aren't connected directly to the Epic / have them as the Parent, as they have the Task as the Parent.

Do you have a specific use case for why you need to see this issue hierarchy? It should be possible to obtain with an app, like one of these, https://marketplace.atlassian.com/search?query=hierarchy but there would typically be a cost associated with them.

Let us have your feedback about what you are trying to do or if we can be more helpful.

Thanks