Restrict editing of an issue once it's passed thru a specific transition

Kiranmayi Yalamanchi (eCloud Labs Inc)

Hi,

Can we restrict editing of an issue once it's passed thru a specific transition in JSM (cloud)?

Our flow has these states

Waiting for review ----> Submitted for changes ---> Changes Approval

Once the Reporter finishes the necessary edits (while on the status Submitted for changes),
they move the ticket to 'Changes Approval'.

After this transition they shouldn't be able to edit the ticket.

--

Thanks.

Joseph Chung Yin

@Kiranmayi Yalamanchi (eCloud Labs Inc) -

To supplement what @Gikku suggested, you can add the properties for a specific status (steps in a WF) to lockdown issue editing functionality to users.  However, you need to essentially still allow (i.e. project administrator role members to retain the right to edit the issue), otherwise no one can edit the issues anymore.

Example setup -

Hope this helps.  If it answered your question, please click on Accept answer when you have a chance.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.