unable to reset password or get an invaite link for any emial address from my domain.

Question

Hi

I had this issue for a while with few vendors hosting theirs support portal with atlassian.net

I'm unable to neither get an invite link, login with my community credentials or reset password throught their alias portal.

Once of the examples is mediaexcel.atlassian.net

I would appreciate support on this issue.

Thanks

Adam

Adam Prot · Answer

Thanks for a tip, I'll do that so

Laurie Sciutti · Answer

Hello @Adam Prot and welcome to the Community!  I would reach out to Atlassian Support for this:  https://support.atlassian.com/contact