I have created the automation to push the attachments attached in comments from JSM to JWM and vice versa but it is not working.
Hi @shivani shirguppi,
Happy to help, but please share screenshots of your full automation rule and any error messages (if any) you see in your automation rule's audit log. We can't help you based on the information you provided.
In the meantime, for reference check out this support article.
Hope this helps!
@Walter Buggenhout
JSM to JWM
JWM to JSM
That's a good first step, @shivani shirguppi. But what exactly do you do in the Edit issue / attachments step? There probably is the clue.
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