Unchecking "Keyboard Shortcuts" is NOT disabling emoji

Question

I've followed directions for accessing Personal Settings and UNchecking the "Enable" for Keyboard shortcuts.  However, my text is still getting replaced with emoji (e.g. "B:" turns into the face with sunglasses).  I've restarted browser, confirmed that my UNcheck is still set correctly, but it has had no effect.

Can someone tell me how I can turn this off?

Jesse Scott_gvt05h · Answer

Will do, thanks very much for the help

Ste Wright · Answer

Hi @Jesse Scott

I gave this a go following instructions to disable emojis on this page, and also found it didn't disable them.

However, Ctrl/Cmnd+Z does work after an emoji has been inserted.

There is a suggestion for this to be allowed without turning off all other shortcuts, see CONFCLOUD-71992 - but I'd also...

* Feedback on that support page (using the hyperlink near the bottom) that the instructions don't work as expected
* Report this as a bug - you can do that here: https://jira.atlassian.com/secure/Dashboard.jspa

Ste

Jesse Scott_gvt05h · Answer

Thanks for the response.  I'm using Chrome, not incognito.  Have not tried other browsers, as Chrome is our standard.

An interesting note:  The AUTO replacement of the text is happening with "D:" but does not happen with "B:" or other typical emoticons I've tried.  The "D:" is creating an emoji that the mousefloat "description" shows as ":fearful: "