Automation firing when branching condition not met

Joshua Smith

Hi there, I am very new to some aspects of automation, particularly branching. What I'm trying to do is this: If field A "request type" on parent issue ="abc", AND if subtask #1 is marked "done," THEN create subtask #2. 

My automation is as follows: 

When value changes for "status"

Issue type = subtask

Status = "done"

--> (branch - for: parent) request type ="abc"

if sub-tasks <2

--> (branch - for: parent) then edit issue fields "detailed status"

--> (branch - for: parent) then create new subtask

 

My thought is that if any of the bolded items above are not true, then a subtask should not be created and the detailed status should not be updated, but you can see below the "request type" condition is not met and the automation is still firing. What can I do differently? Thank you!

Kalyan Sattaluri_iinm1n

Hello @Joshua Smith 

You can access a sub-task's parent's info using smart values.

So if you want to check a sub-task parents request type is abc, you dont need a branch. You can do a smart value if condition.

Your steps will be:

Trigger = Issue transition to Done

If condition => If issue type = Subtask

If Condition (smart values) => If {{issue.parent.Request Type}} equals abc

lookupIssues with JQL => parent = parent = {{issue.parent.key}}

If Condition =>{{lookupIssues.size}} less than 2

Then create Issue with 

• Project = project where Parent issue exists
• Issue type = subtask
• Parent Issue = {{issue.parent.key}}

Please see screenshot below, I have highlighted key steps and create subtask section for quick reference.. let us know if questions.