Hello Community,
I need help for making an automation. I want that if an issue created and reporter and approver are the same person, then transition the issue to approved.
Thank you for your help in advance.
best regards,
Leena
Hi @Leena Pratheepan
A workflow like this will help you.
Tugbaactioner.com
Hello @Leena Pratheepan
When is the Approver field set? Is it set in the Create Issue dialog or set at a later point after the issue creation has completed?
Have you tried to construct the rule? If so, show us what you have so far and tell us what part you are struggling to add.
Hello @Tugba Capaci
"key" is not a documented attribute of a user field, as per
https://support.atlassian.com/cloud-automation/docs/jira-smart-values-users/
Did you test this and find that it actually works?
I will try it und will inform you. Thanks for your help
It`s set in the create issue dialog,
If Issue created -> reporter and approver the same person -> transition the issue to approved
the part reporter and approver are the same person is difficult to add. I do not know how?
Hello @Trudy P Claspill ,
I shared this workflow as a showcase for giving an opinion about the workflow basics.
Now, I tried to run this, and you're right, "key" is not necessary. I wrote it according to the placeholder on the "First value" field.
The general structure provided by @Tugba Capaci is correct, except for the Condition suggested.
You can use an Issue Fields Condition (1) to compare the value of one field to another field of the same field type.
Pick Reporter for one field (2).
By default the second part of the comparison will the set to Value. Click instead on Field (3).
Then you can select the Approver field (4). I don't have an Approver field so I specified another field.
@Trudy P Claspill
I had this solution but unfortunately I could not select Approvers. Approvers is Multi-User Customfield. Maybe that's why it didn't work.
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