Different users can see different a list of people under approvers field in an issue request.

Question

I've created a Service Project based off the HR template. Inside there is a form which is attached to an issue type. The issue type has a field called "Approver" - This would be where users enter in their line manager who would either approve or deny their request/issue. Some users can see and search for a large number of users in this field, some users see a much shorter list and some users see no one at all.

How can I ensure all users see the same list of people so they can search for their line manager with out any issues?

Any help is appreciated, thank you.

John Funk · Answer

No, you can't convert projects. You would have to create a new Company-managed project and then migrate any data from the Team-managed project to the new one.

Sergei Drew · Answer

Is there an easy way to convert it from a team-managed to company-managed? Or does it involve just re-making it as company managed?

John Funk · Answer

Since it is a Team-managed project, it is probably limited to people who have access to the project. I would start there.