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Ho to remove signature with 3rd party app?

unknown

Hi all,

Within our company we have a pretty big signature.

I'm looking for a 3rd party app that can remove exact that part of the signature that I do not want in the ticket, also remove it from forwarded mails where often mulitple times the signature is in the mail.

I tried the settings withing Jira Service Management Cloud but this does not do it for us.

Any ideas???

Regards,

Dave

Accepted answers

Valerie Knapp_dpp5c6

Hi @[deleted], thanks for your question. I just searched the marketplace and found this, https://marketplace.atlassian.com/apps/1232625/mail-signature-remover?hosting=cloud&tab=overview .

I don't know it as a product, but you could try it and see if it helps you.

Cheers

All comments

Valerie Knapp_dpp5c6

Hi @[deleted], thanks for your question. I just searched the marketplace and found this, https://marketplace.atlassian.com/apps/1232625/mail-signature-remover?hosting=cloud&tab=overview .

I don't know it as a product, but you could try it and see if it helps you.

Cheers

unknown

Hi Valerie,

Thanks for the quick response, will try this

Regards,

Dave

unknown

Hi Valerie,

This solves part of the issue, if I use this it will remove the signature but if the signature is repeated in a mail that has been internal forwarded the complete tekst between the 1st en the last signature is gone.

unknown

I have created a new topic as this only solves part of the issue

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