Assignee changed by something other than automation rule

Question

Hi everyone,

I took over a JIRA project set up by someone else and there's a strange behavior that a "fake user" called 'requesting-customers-custom-field' is changing the Assigne on a Story.

I created a rule that should set the Assigne but now the rule and this "user" are changing it constantly every few seconds.

What could that be and how can I turn it off?

Ste Wright · Accepted Answer

Hi @Mario Pavlic

Are there any other Automation Rules running (local or global)?

And do you have any Apps installed, which can automate actions?

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You could also try deactivating this user (if possible), and see if this stops it from happening.

Ste