How do I open an InfoSec ticket for a client.
Hi @Allan ,
Welcome to the Atlassian Community!
Is this a general question about infosec tickets in Jira? I that's case we'd need some more context on your expectations.
Or is this about a specific Jira instance were infosec tickets already exist?
@Allan -
Welcome to the community. We will need more context on your ask before we can assist further. Please provide clarification.
Best, Joseph
Hi Charlie,
I have not yet opened a case in Jira outside of an opportunity through SalesForce, I was able to have one of my colleagues walk me through the process.
Thanks,
Allan
Oh ok! I'm glad your issue was resolved.
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