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Cross domain functional possibility

Dileep C N

I'm planning to buy paid version for a limited set of user under my company, but their mail domains are different, meaning for instance few are using abc@domain1.com, and few others have abc@domain2.com as their mail, is there any issue related to that.

Can people with different mail domains work under a plan?

Accepted answers

Ste Wright

Hi @Dileep C N

Sure, this is fine.

The only issue you might face is if you install Atlassian Access; you can claim multiple domains but only one Access instance can have a domain at any one time.

So if you had multiple Atlassian instances across the 2 domain-based businesses, you might not have central ownership of users accounts.

Bar that, you can have as many user domains as you like on one instance

Ste

All comments

Ste Wright

Hi @Dileep C N

Sure, this is fine.

The only issue you might face is if you install Atlassian Access; you can claim multiple domains but only one Access instance can have a domain at any one time.

So if you had multiple Atlassian instances across the 2 domain-based businesses, you might not have central ownership of users accounts.

Bar that, you can have as many user domains as you like on one instance

Ste

Dileep C N

Thanks @Ste Wright

Ste Wright

No worries

If this helped answer your question, could you accept it? That lets others know it can help them too, in future!

Tere Pile

I have a similar question can't find any specific documentation thought I'd ask.
Cloud to Cloud migration

Site A has Guard w/Gsuite - 1 claimed domain

Site B does not have Guard - 5 claimed domains (microsoft)

A is migrating into B we are keeping the Guard/Google configuration.

I'm presuming since Guard is configured for Google - the other domains claimed can stay in place, no increase in cost as i'm only syncing Google.

Any specific migration efforts required?

Ste Wright

Hi @Tere Pile

You might need to disconnect and reconnect to Google workspace; there's instructions on how to do that here: https://support.atlassian.com/provisioning-users/docs/connect-to-g-suite/

If you move across your Guard license though, it might depend on the domain and user access policies you have set.

Ste

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