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Unable to add header image or media to Confluence space overview?

hwinnie

Every time I try and click "upload" on the header image modal it closes the modal. When I try and click the file/media upload button it doesn't work either. The only way to get media onto this page is to copy & paste. Is this a bug or is there something about putting media on a space overview that I don't know?

I should add it allows me to add a header image from the Unsplash integration, just not upload my own.

Accepted answers

Shawn Doyle - ReleaseTEAM

Hi @hwinnie I tested this in two cloud instances and was able to upload graphics to the header.

I'm guessing here, but are the images you are adding within the size limitations?

All comments

Shawn Doyle - ReleaseTEAM

Hi @hwinnie I tested this in two cloud instances and was able to upload graphics to the header.

I'm guessing here, but are the images you are adding within the size limitations?

hwinnie

@Shawn Doyle - ReleaseTEAM I am unable to even get to a point where I have an option to upload

Shawn Doyle - ReleaseTEAM

That seems disheartening.

Have you tried different browsers, or in an Incognito mode? Just to rule out the browser or any add-ons? Other thoughts, are you behind a corp firewall that may be blocking that upload?

hwinnie

Switching to safari instead of google chrome seemed to do the trick! Thank you

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