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IF statement in email automation

LRobinson_5yseoz

I would like to create two separate lists, one for one status ("Executed") and one for another ("No trades") but I can't get the if statements to work... help please!

current code (using HTML too):

{{#if(equals(status,"EXECUTED"))}} {{#lookupIssues}} {{summary}} 
{{/}}{{/}}

{{#if(equals(status,"NO TRADES"))}} {{#lookupIssues}} {{summary}} 
{{/}}{{/}}

Accepted answers

Kalyan Sattaluri_iinm1n

Hello @LRobinson

We need more info about your set up and requirement and what you have done so far.

What you have posted as the If condition is not helping as I am stuck between deciphering why is there {{#status}} and the syntax errors.

so help us help you by sharing details on what you are trying to do including screenshots.

All comments

Kalyan Sattaluri_iinm1n

Hello @LRobinson

We need more info about your set up and requirement and what you have done so far.

What you have posted as the If condition is not helping as I am stuck between deciphering why is there {{#status}} and the syntax errors.

so help us help you by sharing details on what you are trying to do including screenshots.

Harsh_v2xlv7

Hi @LRobinson

Welcome to the community.

Would like to if you are using JIRA automation for this email automation?

Thank you

LRobinson_5yseoz

Hi yes, i have updated the question with a picture

LRobinson_5yseoz

Hello, thanks for your comment. I have updated the question with better syntax and a screenshot, still not working.

What i would like is a list of issues, separated by status ie

if we have : Issue 1 with status 1

Issue 2 with status 2

Issue 3 with status 1

Issue 4 with status 2

-->

Issue 1

Issue 3

Issue 2

Issue 4

so the ability to order/sort by status for an email output

Kalyan Sattaluri_iinm1n

Please try below and if you are seeing the output, you can add additional fields after, but please note, you cannot sort the list within a condition..

{{#if(equals(status,"EXECUTED"))}} {{summary}} {{/}}

{{#if(equals(status,"NO TRADES"))}} {{summary}} {{/}}

Harsh_v2xlv7

Hi @LRobinson

Instead of using the HTML you can directly use if else block with your choice of condition.

In the image after you issuetype condition - use inbuilt if/else block and there you can choose issue field condition, which will be a lot easier and user friendly when compared to HTML.

Thank you

LRobinson_5yseoz

unfortunately still outputting blanks... just can't get the IF statement to work

LRobinson_5yseoz

Hi, I'm not sure how I would write this?

{{#lookupIssues}} {{#if(status="executed",summary}} 
{{/}}{{/}}

{{#lookupIssues}} {{#if(status="no trades",summary}} 
{{/}}{{/}}

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