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How to make a custom field appear in the view-mode screen of an issue/bug?

Sohail Ahmed1

I've successfully added a custom field called 'Reproducible?' for issues of type 'Bug'.

If I try to create a new issue or edit one, I'll see this new field, as I've associated it with the 'Default' and 'Resolve' screens.

However, I cannot get this field and its current value to show up anywhere in the simple view-mode browsing of an issue. How do I enable that?

Accepted answers

Jobin Kuruvilla [Adaptavist]

Is it available on the view screen associated with Bugs in that project?

All comments

Jobin Kuruvilla [Adaptavist]

Is it available on the view screen associated with Bugs in that project?

Jobin Kuruvilla [Adaptavist]

The field will be visible on the screens only if it has some values. I would confirm 2 things:

1. Field has value on the issue you are viewing

2. You project uses 'Default Screen' for view issue operation. http://confluence.atlassian.com/display/JIRA/Associating+a+Screen+with+an+Issue+Operation

Sohail Ahmed1

That's exactly the issue I'm trying to solve - it is *not* visible on the view screen associated with Bugs in that project. If I can get it to be, than my problem is solved. It is visible on editing screens for bugs in my project.

I'm probably missing something basic, as I've been setting up JIRA for just a couple of hours now...

Here's a screen shot of screens it is configured with.

See: https://skitch.com/starbaseweb/83u2y/custom-fields-jira

Sohail Ahmed1

Thanks Jobin. It was simply #1 that you mentioned. I thought it would display the default 'None' value if not specified, but it seems to be suppressed in view mode unless explicitly set from the default 'None' value.

I'm all set - you solved it!

Ola Przydryga

Is there a way to make a custom field visible (on a View Screen) if there's no data in it?

Edward Russell1

As Ola asked above, has anyone figured out a way to make a custom field visible (on a View Screen) if there's no data in it? This is so stupid. I created my own CC list and if there is no value, you must go to edit issue and add someone. After that, it shows up on the view issues screen AND you can edit the field (in my case, add more CC users) right on the view issue screen. Why can't I do that from the start?

Claudio Acciani

I have the same problem. Did you find a solution for your problem?

JS Neveu

Did you ever find out how to do this?

Matthew Morrison

Same problem here. Even if I have a default value it doesn't appear.

Aaron Cooke

I have the same issue. It's silly that with all the options JIRA has that this isn't one.

Nic Brough -Adaptavist-

I sort of agree, I like @Robert Cronk 's suggestion of having a "show when empty" flag for each field, but my "keep it simple" instinct wants to rename it as "throw even more irrelevant wording that people shouldn't have to think about on screen, making an already busy screen worse".

I think there's a better option - put something on the view screen saying "there are empty fields" Maybe mentioning the first x names of them if there is space. A click on that message should go to the edit screen.

Xavier Burais

@Nic Brough -Adaptavist- : Hi Nic, I've a question for you. I've noticed a strange behaviour: I've added a tab on a issue view screen whith several fields, and if only one custom field have a value (numeric field), it is displayed whith the other fields in "informations" area, not in his tab.

But if there is one more field af this tab whith a value, the tab is dispayed and the two fields are in there.

Why? Is it possible to always display this numeric field in his tab even once it has a value, even if it is the only field to display in this tab?

Cindy Chiang

Does anyone know if this issue is being actively addressed from Atlassian? It seems like poor user assessment an admin would select specific fields that need to be filled out but not have them show up in default view.

Xavier Burais

In fact, it's not exactly that.

When you have several tabs on an issue screen, tab's field are displayed in this tab only if previous tabs are displayed (and a tab is displayed if at least one of its fields is filled).

I notice this behaviour with Jira server 7.2.8.

Nic Brough -Adaptavist-

No, there's no issue in their view, it's working as intended. Has been that way since Jira 2.

Daniel Siegel

Good question, any idea?

Nic Brough -Adaptavist-

It doesn't happen, that's how Atlassian designed it.

Chris Annal

Believe it or not, I thought my custom field of type "User-Picker" wasn't showing up on the View Screen. It was placed near some other custom fields that I had grouped together and assumed it would appear on the View Screen in the same place. However, User-Picker type custom fields appear under the People section of the View issue screen. (Where other "People" like "Assignee", "Reporter", "Watchers", etc appear).

If your custom field is a User-Picker it only shows up under People area of the view screen when it is populated.

Ramakrishna d

Hi ,

I have a requirement like below.

I need to copy custom fields from related story and bug upon creation of new subtask using validation at the stage of "done"

As well as need to display custom field values on the view issue screen upon creation new sub task.

1.If i select 'a' it will display related custom field including their values in the created new subtask view issue screen.

So basically i am taking example to explain clearly;

The custom fields are follows:

1.A (Select list multiple choice)

Values are follow

Related custom fields are:

aa(Select list multiple choice)

(values are

iii)

bb(Select list multiple choice)

cc(Select list multiple choice)

dd(Select list multiple choice)

What i done :

1.Added all fields to related view issue screen and edit issue screen for subtask issue type

i need to display , if i select "a" to display related custom field("aa") with value "i ii" in newly created subtask.

This is working fine for story and bug, but not getting values in created subtask.

Any one please help on this , if i am missing anything?

Thanks in advance.

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