I was unable to installe Jira change management tool, how I can get it?
Hi @Diana Bolanos ,
Which exact app are you referring to? What is the error you are getting when installing the tool?
Please share screenshots if possible.
Change Management CR Workflow or any other that can be used to implement a change management cycle-
HI @Diana Bolanos ,
Here's a quick start guide on starting Change Management in JSM:
https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/change-management#how-it-works
and the Atlassian documentation:
https://confluence.atlassian.com/servicedeskcloud/managing-changes-with-your-it-service-desk-817562147.html
@Diana Bolanos -
To supplement what @Benjamin suggested, here is a reference link on JSM Change Management overview - https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/change-management
If you already have your JSM project setup, you can enable the Change Management Feature for your project by going from Project Settings >> Feature UI and enable the Change Management feature.
Hope this also helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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