We are using below API to fetch account id information:API: https://iasp-jira2.atlassian.net/rest/api/3/user/search?query=%27atul.kumar.k.singh@accenture.com%27We are getting 200 responses however we are not receiving any information for the account.
Hi @Arti Ashok Agarwal
Welcome to the Atlassian Community!
Can you try below in your browser first and see if that works ?
https://iasp-jira2.atlassian.net/rest/api/3/user/search?query=atul.kumar.k.singh@accenture.com
I think you have added single quote in value field in postman, that might be causing the issue.
We have tried the above API also and it is returning the same response. Can you please suggest next steps.
For me its working fine. Do you have the "Browse users and groups" global permission?
We have verified the global permissions and added required permissions. However, still we are unable to fetch accountId info for the user who is admin for the JIRA account. Please check.
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