The billing admin is inactive in my Atlassian account; how can I assign a new billing admin?
Welcome to the community @Irapuan Coleto Bottosso !
To add a billing admin:
Go to admin.atlassian.com/billing
From the left navigation, select Billing admins.
Select Add a billing admin.
Enter the email address and select Add admin.
To add multiple billing admins for the same account, they must be added one at a time. You can’t add a distribution list.
Yes, that is the issue. The billing admin has long gone from the company; his user is inactive, and he was the only one; how can I fix it now?
In that case, you need to raise a ticket for Atlassian to get this resolved.
Thank you, I'll do that
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