We have an IT team member after he publishes articles neither he nor the team are able to view the published article. See screen shots below:
Help Desk has been having an issue with past KB articles not appearing.
Luckily the work that I have worked on, have been starred in the past for my fast access.
The rest of the Help Desk could not locate my past created KB articles as well.
The only time you can find an article, is if it has been recently uploaded.
Here are some screenshots of the issue:
