After Migrating from server to cloud / fields are not editable where as on jira server its editable see here

Cloud has automation rules as a built in feature and that - as well as standard workflow conditions / validators - may allow you to cover a lot of the automated stuff people used to do on server. I can tell you that cloud has 2 development frameworks, connect and forge that let you do custom development. But be aware that the platform is technologically completely different than server, has a lot of capabilities that did not exist on prem or are done differently and that you should NOT try to just replicate what you did over there. Also, forget about access to the database. You don't have it in cloud. If you want to manipulate data, that goes via the REST API. I would strongly recommend you to go to the drawing board first to list the features you have currently built, determine if you really need those, check if you can implement them in cloud using native functionality and only after that start looking into custom solutions. You may want to seek help by engaging a solutions partner in your area. They offer (commercial) services that may help you save lots of time and headaches in helping you migrate.

Hi @Walter Buggenhout Thanks for your detailed response. Yes we are in testing phase. here AdminOnlyFields and AssigneeNotEmpty are custom modules developed and customized through code in Jira server. If you could help me how to write custom code/Custom plugins on Jira cloud, Any provision for Database access in Jira Cloud. Thanks. --arvind

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After Migrating to cloud / fields are not editable

Arvind Swarnkar

After Migrating from server to cloud / fields are not editable

MicrosoftTeams-image (4).png

where as on jira server its editable see here

MicrosoftTeams-image (5).png

Accepted answers

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Walter Buggenhout

Hi @Arvind Swarnkar,

Review your project permissions in cloud. It seems that you don't have edit issue permissions in your migrated project for some reason. Or also check if the field really isn't editable if you click into it. The UI in server and cloud are quite different as well.

Hope this helps!

GNarsimhagowda - Empyra

Hi @Arvind Swarnkar ,

As @Walter Buggenhout Suggested check for the relevant permission, If you have the needed permission.

Thanks.

Ste Wright

Hi @Arvind Swarnkar

Those are two different tabs aren't they?

It doesn't look like the tab is there in Cloud - but that might mean it's the "general" tab.

In Cloud, the tabs work as follows...

Tab 1: This is the "general" field tab - these fields are either on the left-hand side if paragraph/multi-line text fields, or on the right-hand side in a list if not.
Tabs 2+: Still show as tabs in the issue view

Can you see fields like "Proposed Change To" and "Preparation Date" on the right-hand side?

See more information on how Cloud layouts work per Project here: https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-layout/

Ste

Arvind Swarnkar

How I can get edit permission in cloud ?

Walter Buggenhout

If this is a migrated project, exactly the same as on server, @Arvind Swarnkar . Your project will be company managed, so it has a permission scheme that you can find via Project settings > Permissions. In that permission scheme, you will see a list of all project permissions, edit issues being one of them.

If your project is set up properly, edit issues will be assigned to one or more project roles. In Project settings > People make sure that you are assigned to a role with that permission.

If you can't access project settings, that means you do not have the necessary admin permissions either. So, in that case reach out to either your organization's Jira admin or an administrator of your project to check this for you.

Arvind Swarnkar

Thanks for your quick response

these are 5 tabs coming in jira server

But in cloud only 3 tabs, could you please help

arvind

Arvind Swarnkar

Hi @GNarsimhagowda - Empyra

these are 5 tabs coming in jira server

But in cloud only 3 tabs, could you please help

arvind

Walter Buggenhout

About the number of tabs you see, @Arvind Swarnkar go to project settings > screens in your project.

You should see the configuration there of the screens used in that project. I am not aware of limitations on the number of tabs displayed in cloud, but I do know that initially tabs didn't exist at all. If those tabs exist, you should see them in the screen configuration.

If those tabs are not there, you'll need to think of other ways to make those fields visible. You may have to reorganise your tabs or get rid of them entirely. Again, you may need help from an administrator to change the screen configuration.