Is there a way to change Issue Type using an automation? The idea is to change to an issue type that has a different workflow.
Hi Luis,
No this is not possible with automation. This is the equivalent of a Move function and ha many How are you factors, and considerations when you do a move. Therefore automation does not have a trigger for that.
Hi @Luis Andino Rodriguez
Can you give us some more context here in relation to the need?
For example, why can't the original request use the target Issue Type?
There are options here, for example cloning the original issue into a new issue - but it'd be good to understand the need more before making recommendations.
Ste
Hello @Luis Andino Rodriguez
This issue is already been discussed in one of the community post and hope it should help you.
https://community.atlassian.com/t5/Jira-Software-questions/How-to-change-issue-type-via-automation/qaq-p/2025518#:~:text=Automation%20can%20only%20change%20the,contexts%20for%20them%20as%20well.
Kindly Accept and Vote if it helps.
Thanks
Hi @Luis Andino Rodriguez ~ this is only possible if the issue types share the same workflow (as referenced below):
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