As of 3/11, we are no longer able to track our time. The time tracking option is not listed and yes it is a configured field within the configuration. I am not sure what changed but I cannot seem to add it back,
Hello @Jenna Moore
When you say "the time tracking option is not listed", where are you looking?
To log work/time against an issue using the native time tracking feature you would use the Log Work option from the ... button in the upper right corner of the issue details view.
If you are not finding the option in that location then there are a few other things to check.
1. Do you have the "Work on issues" permission in that project?
2. Is Time Tracking turned on globally for your Jira instance?
Hi @Jenna Moore
This looks like a Team-managed Project - is that correct?
Does clicking on the remaining time do anything? Or what @Trudy P Claspill has mentioned?
---
If not, do you still have the appropriate permissions to log work on issues? To check access a Project Admin will need to:
Ste
I do not have the option to Log Work in that drop down. I am the creator and Administrator in this project. We have been tracking time for about a year now and somehow our option disappeared last week.
We have multiple boards, both team managed and company managed. I do not have Log Work as an option on my cards in that drop down menu.
Have you verified the two configuration items I mentioned?
Do you have the permission in each project for logging work? Being an Administrator of an individual project does not automatically give you that permission.
Have you checked with your Jira Administrators that the time tracking function is enabled in your Jira instance?
I am not sure where to find Work on Issues.
I have set "Time Tracking" as a configured context field. It does not show on the card anymore.
It looks like you're new here. Sign in or register to get started.
dd it back,
