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How to get resolved by names of approvers in reports?

BKT Helpdesk

How to get resolved by names of approvers in reports? Attached screenshot for reference.

Accepted answers

Kishan Sharma

Hi @BKT Helpdesk

Are you trying to list down the names of approvers who have approved the requests ? If yes, you can use below JQL -

"Approvals[Approvals]" = approved()

Example -

2024-03-15 11_51_03-Inventory Management - Issues - Jira.png

All comments

Kishan Sharma

Hi @BKT Helpdesk

Are you trying to list down the names of approvers who have approved the requests ? If yes, you can use below JQL -

"Approvals[Approvals]" = approved()

Example -

2024-03-15 11_51_03-Inventory Management - Issues - Jira.png

BKT Helpdesk

Still unable to retrieve approvers names.

Kishan Sharma

If you don't mind can you please share a screenshot of a request which is approved by someone? I am interested to know by whom it is approved ? and what is the type of the custom field (eg: user/group picker)

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