Jira Automation - Auto-Transition Issue Status When a Checklist is Fully Complete

Question

I have a project where new issues automatically have a checklist template applied to them. The ticket assignee has to complete this checklist before they can transition the ticket from "In Progress" > "Done".

I am wondering if there is a way to automate the issue transition to "Done" once the assignee checks off every item on the checklist. Just hoping to avoid having assignees complete the checklist, but forgetting to close out the issue.

The checklist I am using is an add-on called Checklist for Jira Cloud.

Thanks in advance!!

Oleksandr Siryi_Railsware_ · Answer

Hey, @Christy Kennedy

An app like Smart Checklist allows you to transition an issue on checklist completion via Automation for Jira. Perhaps you can investigate this direction with your app?

Hope this helps)

Bill Sheboy · Answer

Hi @Christy Kennedy

As that is a marketplace addon for checklists, I recommend checking their documentation / contacting their support team to learn how to do this.

I know some other checklist addons use a custom field to hold the data, and that can be monitored for changes with either the Issue Field Updated or generic Issue Updated trigger.  After that, the field can be examined with conditions to assess completion.

If your addon also has a custom field perhaps the same technique will work.

Kind regards,
Bill