Getting in Contact with an Org Admin

Question

Hi everyone,

i was wondering, how a user can contact his org admin within the atlassian cloud, in case he has any questions regarding his managed account.

All i can see, as a user, is a message in my account seetings, that some information are managed by my admin.

But there isnt any information, who to contact or how i can contact him.

I know this wont be a problem in a small organisation, but i know from experience, it is a problem in bit orgs with 10000+ users.

Google wasn't helpful either.

Maybe someone has a similar problem or an idea how to enalbe the user to contact an admin on his own.

Cheers

Max

Asmath Basha S · Answer

Hi @Max Walther _Communardo_ ,

=> In every organization they will have service desk portal to help the Users for their questions and technical help.

=> You can raise a Service request ticket and Incident ticket (if it is emergency) then the appropriate person from Jira team will contact you and solve the issue.

=> Not everyone needs to contact Org admin in this case, Jira admins will take care of these requests as a daily activity.

Asha Goyal_0i7i5i · Answer

Hello @Max Walther _Communardo_

You can contact your Site Admin/Jira Admin or your current Manager for this.

Kindly Accept and Vote my answer if it helps.

Thanks