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Customer access settings change

Balazs Biro_cfb0zb

Hello everyone, we (IT team) created a project for ourselves and the project creator can access only crucial settings which is not clear what roles are those? We created an central account for that and we would like to add / change to that instead of one user but I'm not sure how to change this option. Can you help us out? Thank you

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Nikola Perisic

Welcome to the community @Balazs Biro

Not sure if I understood, correct me if I am wrong, the person who has created the project can access the things like project settings?

There are two possible things that are happening:

You should be changing the project lead to someone else
If the user is in Administrator role they can do much more things than the regular user - for this user you should be using either the Member or Viewer role - this depends on your requirements

Balazs Biro_cfb0zb

hello, thanks for helping me out!

the person who created can access everything needed but the idea would be we create one account which we can use (administrators) . At the moment I have administrator role but still I cannot reach these admin settings since the system saying I do not have access

Balazs Biro_cfb0zb

And thank you, good to be here

Nikola Perisic

I see, which settings you need to access?

Managing the users - you would need an organisation admin rights for this

Having Jira settings - you would need a site admin

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