Hi friends,
I have performed the custom event based on the following link:
https://confluence.atlassian.com/display/JIRA/Adding+a+custom+event#Addingacustomevent-CustomEvents
i peformed the all the necessary steps they are provided but mail could not rececived for the event and i have one doubt, Based on which critieria we can set the "Template Field" value when we are create the custom field event.
Thanks in advance,
Karthik A.
Have you ensured that your workflow is set up to fire the event?
Have you checked that your notification scheme has recipients for the event?
If you are the one testing the transition, then can you check that you have "email me on my own changes" enabled?
I'm afraid I have no idea what you might mean by "based on which criteria we can set the template field value". When you create a custom event, you choose a template for the outgoing email. A transition fires the event and a listener uses the notification scheme to work out who to send the mail to.
Hi Nic,
Thanks for your updates, ya i have fired the event in post function for the particualr trainsiton and i have spcified the recipient(single user) for the event in the notification scheme.
Thanks,
And is that user the person performing the transition? And do they have the "do not email me on my own changes" flag set?
Are they getting other emails from Jira? Can they get a "test" email from Jira at all?
The person performed the transition received the mail but the Event Notification person did not receive the mail. He received other mails from JIRA.
Hi Karthik,
Adding a new template should be done as explained here : http://docs.servicerocket.com/display/ATLASSIAN/How+to+create+a+custom+event+in+JIRA
Best regards,
Peter
But as you are using Jira Ondemand you can't create your own templates.
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