getting the field value as marked string (with new line chars)

david_levy_058e08

I'm trying to create a variable that gets the field value as it appears in

https://my jira.atlassian.net/rest/api/2/issue/ikey-180231?expand=names

for example the field :

From JIRA the issue appears without the new line chars.

 

I tried using the following with no luck {{LW_EscalationData2.replaceall("(|\r|\n)","\n")}} 

it always retrieves my variable as a single line without the new line char.

 

 

 

Bill Sheboy

Hi @david_levy 

When you note:

...it always retrieves my variable as a single line without the new line char

How do you know that?

For example, if you are writing that field to the audit log, the newline and carriage return characters will not display.  The log view appears to display them as a single space.

Perhaps if you post your entire rule and audit log details showing the rule execution, those will provide more context.  Thanks!

Kind regards,
Bill