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Can't create jira software

shoujinz

I have a personal Atlassian ID that was created at some point from my old bitbucket-only account.

This personal account appears as a user on my work's Atlassian account (in admin/org/users)

When I log in to my personal account and go to https://team.atlassian.com/ I see Bitbucket (which has two workspaces - the work's and my personal one), and I see Jira Work Management and Jira Software for my work.

Now, I want to have a personal Jira software instance, but don't seem to be able to create one anywhere.

Is it possible, or I have to create yet another Atlassian ID for this?

Thanks

Accepted answers

shoujinz

I had to suspend myself from the work's Jira, then I was able to create my personal Jira software instance. I then restored my access in work's Jira, and now I am correctly seeing both personal and work's Jira in https://team.atlassian.com/your-work

All comments

Jehan Bhathena

Hi @shoujinz

In the cloud ecosystem, one email links to 1 unique Atlassian account, if you need another account for personal use you'll most likely have to sign up with a different email.

shoujinz

I was looking for a single atlassian account having multiple jira software instances, not multiple atlassian accounts for a single email.

shoujinz

Jehan Bhathena

Try login into https://start.atlassian.com/

This will show you all the products your user has access too.

Jehan Bhathena

Glad to know you found the solution.

You can mark this thread as Accepted so that it's more visible to the community.

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