Auto assign a cloned issue from JSM into Jira

Sebastian Vanauer_ec7ccx

Dear Community, 

I have a JSM project were service request are created. 

Whenever an issue will be created, this issue will be cloned to another jira project (where the real work will be done).

When the issue is cloned to the new project I want to auto assign a specific person to this new issue. 

I tried it with AUTOMATION and JMWE but it's not working for the initial transition. 
In the later transitions it's working as expected but not in the initial transition. 

Do you guys have a solution for this problem or know why it's not working? 

I inserted a view of the automation

and the JMWE (as alternative)

Thank you very much for a response

Sebastian

David Fischer

Hi @Sebastian Vanauer 

did you check that the issue is assignable to you? Once the issue is created, are you able to manually assign the issue to yourself?

Also, how is the JSM issue cloned? Manually or through some automation?