Let say I have two projects ABC and XYZ. I enabled same email "support@mail.com"in email cofiguration for both the projects. ABC is open for All and XYZ is restricted for its customers only. If a person creates a ticket in which project queue the ticket will get cretaed.
Hi @sharath sunkari
That's not possible since Jira will not let you connect the same email account to another project.
Its possible to add same email to two different projects and I have configured the same in two
How? I've tried that previously and I wasn't able. Can you please share a screenshot of the email setup in your two projects?
Actually im using custom mail, i mean microsoft personal mail in two projects. Thats the reason im able to configure it
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